Privacy Policy
Last Updated: July 10, 2026
At Audio Trust, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://audiotrust.in/ or purchase products from us.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
01
Information We Collect
We may collect the following categories of information when you interact with our website.
Personal Information — includes information that identifies you directly, such as:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
Payment Information — Payments made through our website are processed securely by trusted payment gateway providers. Audio Trust does not store your debit card, credit card, banking, or UPI credentials on our servers.
Order Information — When you place an order, we collect information including:
- Products purchased
- Order history
- Invoice details
- Payment status
- Delivery information
Technical Information — When you browse our website, we may automatically collect:
- IP Address
- Browser type and version
- Device information
- Operating system
- Date and time of your visit
- Pages viewed
- Referral source
- Website usage statistics
Communication Information — If you contact us through email, contact forms, WhatsApp, or phone, we may retain records of your communication to provide customer support and improve our services.
02
How We Collect Your Information
We collect your information through several methods, including:
- When you create an account
- When you place an order
- When you contact our customer support
- When you subscribe to newsletters or promotional emails
- When you submit feedback or reviews
- Through cookies and website analytics tools
- During warranty registration or service requests
03
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Deliver purchased products
- Verify your identity
- Process payments
- Provide customer support
- Respond to your enquiries
- Process warranty and service requests
- Improve our website and customer experience
- Send order updates and shipping notifications
- Inform you about new products, offers, or promotions (only where permitted by law)
- Detect and prevent fraud or unauthorized transactions
- Comply with applicable legal obligations
04
Cookies
Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Measure website traffic
- Provide a personalized user experience
You can disable cookies through your browser settings; however, some website features may not function properly.
05
Sharing Your Information
Audio Trust respects your privacy. We do not sell, rent, or trade your personal information to third parties.
We may share your information only with trusted service providers when necessary to:
- Process payments
- Deliver products through logistics partners
- Provide technical support
- Maintain website infrastructure
- Comply with legal requirements
These partners are required to protect your information and use it only for the services they provide on our behalf.
06
Data Security
We implement appropriate technical and organizational security measures to safeguard your personal information against:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration
- Disclosure
- Destruction
Although we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
07
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide warranty and after-sales support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymized.
08
Your Rights
Subject to applicable laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Update your personal details
- Request deletion of your data where legally permissible
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details provided below.
09
Third-Party Links
Our website may contain links to third-party websites. Audio Trust is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
10
Children's Privacy
Our website is intended for users who are at least 18 years of age. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor without appropriate consent, we will promptly delete it.
11
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any updates will be published on this page along with the revised “Last Updated” date. We encourage users to review this page periodically.
12
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts where Audio Trust operates.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.
Audio Trust
Website: https://audiotrust.in/
Email: info@audiotrust.in
We are committed to responding to your privacy-related queries as quickly as possible.